STORE POLICY
Calvintuckerpulse
CUSTOMER CARE
At Calvintuckerpulse, customer satisfaction is our priority.
Contact Information
For questions about products, orders, returns, or general inquiries, please contact us at:
📧 calvintuckersllc@gmail.com
We aim to respond to all inquiries within 24–48 business hours.
Product Information
We strive to provide accurate descriptions, sizing details, and images for all items. If you need additional information before purchasing, please contact us.
Order Processing
Orders are processed within 1–3 business days.
Customers will receive confirmation once the order is placed.
Shipping times may vary depending on location.
Returns & Exchanges
Returns must be requested within 7–14 days of purchase.
Items must be unworn, unused, and in original condition with tags attached.
Shoes must be returned in original packaging.
Jewelry and clearance items may be final sale for hygiene and promotional reasons.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds will be issued to the original payment method once the item is inspected and approved.
PRIVACY & SAFETY
Calvintuckerpulse respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect:
Name
Email address
Shipping/billing address
Phone number
Payment details (processed securely through third-party payment providers)
How We Use Your Information
To process and fulfill orders
To communicate about purchases
To improve customer experience
To send promotional updates (only if you opt-in)
Data Protection
Your information is stored securely and is never sold, traded, or shared with third parties except as necessary to complete your transaction (e.g., payment processors and shipping providers).
Online Security
We use secure systems and encrypted payment gateways to ensure safe transactions.
WHOLESALE INQUIRIE
Calvintuckerpulse welcomes wholesale partnerships.
If you are interested in carrying our clothing, accessories, shoes, or jewelry in your store, please email:
Please include:
Business name
Business address
Contact name & phone number
Resale certificate (if applicable)
Products of interest
Estimated order quantity
Our team will review your request and respond within 3–5 business days with pricing, minimum order requirements, and terms.
Thank you for choosing Calvintuckerpulse. We appreciate your business and look forward to serving you.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments